Frequently Answered Questions

What is the cost of admission?

Daily admission to the museum is free. Suggested donation is $12 for adults and $7 for seniors.

Where is the most-convenient parking?

For full parking locations and suggestions please visit our Parking and Accessibility Page.

What are the hours of admission?

Monday: Closed

Tuesday to Sunday: 11 a.m. to 5 p.m.

What is your refund policy for lectures?

All sales final – there are no refunds.

Is there a coat check?

Yes, coat check is available at the front desk in the museum lobby. Museum security staff reserves the right to request that any guest check large bags, backpacks and parcels. Security staff also reserves the right to inspect any personal items carried into the galleries as a precautionary measure to ensure both public safety and that of the artwork on exhibition.

What is the gallery photography policy?

Still photography is permitted for private, noncommercial use only in the Crow Museum galleries devoted specifically to the permanent collection. Photographs cannot be published, sold, reproduced, transferred, distributed or otherwise commercially exploited in any manner whatsoever.

Photography is not permitted in special exhibitions or areas designated as “No Photography.” Works of art on loan from private collections or other institutions may not be photographed. The use of a flash is prohibited. Movie and video cameras are prohibited.

For press and other special photography, including filming and videotape projects, please email marketing@crowmuseum.org or call 972-883-5256.

The Crow Museum reserves the right, at its sole discretion, to withhold and/or withdraw permission to photograph on its premises or permission to reproduce photographs of objects in its collection.

What if I lose/leave something at the museum?

Lost & Found is located at the front desk in the museum lobby. Please call 214-979-6440.

Is there a Crow Museum store?

The Lotus Shop is currently closed, and the space is now a reading room and alternate museum entrance.

Who are Trammell and Margaret Crow, and why did they choose to collect Asian art? What motivated them to build the museum?

Learn about Trammell and Margaret Crow and the museum on the history page.

Does everything in the Crow Museum belong to the Crows?

Although much of the art once belonged to the Crow family, the Crow Museum of Asian Art is now the sole owner of the collection, which consists of over 600 works of art. Works outside of the collection include loans and temporary exhibitions from the Crow family, other art collectors and institutions.

Is the Crow Museum closed for holidays?

Yes, the museum closes for Independence Day, Thanksgiving Day, Christmas Eve, Christmas Day, New Year’s Eve and New Year’s Day.

I own Asian art that I would like to have appraised. Is it possible for the Crow Museum curator to do this for me?

The Crow Museum does not appraise, authenticate or identify works of art. If you are interested in learning more about a work of art that you own, visit the Appraisers Association of America.